quarta-feira, 10 de agosto de 2011

E-MAIL

Dear Joshua Smith,

Thanks for you calling us.

About your information:

-          Order 2850EPX
We sent 1000 pieces shorter than the specifications.
We will change all of them on Monday August 8th.

-          Order 105GJ
That we sent 400 pieces and the right amount was 40 pieces.
We will pick up these pieces on Monday August 8th.

-          Order 189 PYZ
We sent 680 pieces, but 500 pieces were wrong. All the parts were wrong.
We will change these pieces. 

-          Order 204RD
We sent 1200 pieces ok, but the price is incorrect.
The correct order is $2500.
Today we will send a correct order and return your money.

All problems will be solved without any cost for your company.
Sorry for this inconvenient.


Best regards,

Henrique

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